Which jurisdictions is Transwap directly licensed in?

Five: Singapore (MAS), United Kingdom (FCA), Hong Kong (HKCED), Indonesia (Bank Indonesia), and Canada (FINTRAC). Each is held by a local Transwap entity under the applicable regulator.

Is Macau included in the five?

No. Macau is served through BDO Remit as a remittance service partner. It is a partner relationship, not a direct Transwap licence.

What happens to client funds in the event of Transwap's insolvency?

Client funds are not available to Transwap's creditors. They are returned to clients under the applicable safeguarding regime in each jurisdiction.

Does Transwap hold client monies as a deposit-taking bank?

No. Transwap is a regulated payment institution, not a bank. Client funds are safeguarded under payment-institution safeguarding rules, which differ from bank deposit insurance schemes.

Is Transwap subject to AML/CFT obligations?

Yes. Across every jurisdiction, Transwap operates under customer due diligence, transaction monitoring, sanctions screening, and regulatory reporting obligations. Our compliance programme is aligned to FATF standards.

Can I request a copy of regulatory filings or compliance documentation?

Yes. Our compliance and relationship management teams can provide documentation required for institutional due diligence.

Licenses

Q: Where are client funds held?

In segregated accounts at tier-1 global banks, fully separated from Transwap's operating capital. Safeguarding arrangements follow the requirements of the regulator applicable to each jurisdiction.

5 Licensed Jurisdictions

Direct authorisations in Singapore, the United Kingdom, Hong Kong, Indonesia, and Canada. Not correspondent banking workarounds.

Segregated Client Funds

Held at tier-1 global banks, fully separated from Transwap's operating capital. Returned to clients under applicable safeguarding regimes.

FATF-Aligned Compliance

AML/CFT, customer due diligence, sanctions screening, and transaction monitoring across all jurisdictions.

Continuous Regulatory Oversight

Capital adequacy, technology risk management, conduct and consumer protection standards monitored by each regulator.

5 Licensed Jurisdictions

Direct authorisations in Singapore, the United Kingdom, Hong Kong, Indonesia, and Canada. Not correspondent banking workarounds.

Held at tier-1 global banks, fully separated from Transwap's operating capital. Returned to clients under applicable safeguarding regimes.

Segregated Client Funds

FATF-Aligned Compliance

AML/CFT, customer due diligence, sanctions screening, and transaction monitoring across all jurisdictions.

Continuous Regulatory Oversight

Capital adequacy, technology risk management, conduct and consumer protection standards monitored by each regulator.

A unified multi-jurisdictional licensing footprint.

5

Jurisdictions directly licensed under applicable regulators in Singapore, the United Kingdom, Hong Kong, Indonesia, and Canada.

Tier-1

Client funds held in segregated accounts at tier-1 global banks, fully separated from operating capital.

FATF

Compliance programme aligned to Financial Action Task Force standards across all jurisdictions.

Singapore — MAS MPI (PS20200415)

United Kingdom — FCA EMI (963951)

Hong Kong — HKCED MSO (16-07-01882)

Indonesia — BI FTO (21/248/Sr/3)

Singapore — MAS MPI (PS20200415)

United Kingdom — FCA EMI (963951)

Indonesia — BI FTO (21/248/Sr/3)

Hong Kong — HKCED MSO (16-07-01882)

Client funds. Always segregated.

Client funds are held in segregated accounts at tier-1 global banks, fully separated from Transwap's operating capital. Safeguarding arrangements follow the requirements of the regulator applicable to each jurisdiction.

Held at tier-1 global banks
Fully separated from Transwap's operating capital
Safeguarding structure follows each jurisdiction's regulator
Not available to Transwap's creditors in the event of insolvency

In the event of Transwap's insolvency, client funds are returned to clients under the applicable safeguarding regime in each jurisdiction. Transwap is a regulated payment institution, not a deposit-taking bank.

Explore cross-border payments to 180+ countries.Explore multi-currency business accounts.View our regulatory licences across 5 jurisdictions.

Continuous regulatory oversight.

Capital adequacy and AML/CFT

Prudential capital requirements monitored by each regulator. Customer due diligence, enhanced due diligence, and ongoing monitoring aligned to FATF standards.

Sanctions screening and transaction monitoring

Real-time screening against UN, OFAC, EU, and other applicable sanctions lists. Rule-based and behavioural monitoring with regulatory reporting obligations.

Technology risk and consumer protection

Operational resilience, data protection, and cybersecurity controls. Fair treatment of clients, transparent disclosures, and complaints handling.

Capital adequacy and AML/CFT

Prudential capital requirements monitored by each regulator. Customer due diligence, enhanced due diligence, and ongoing monitoring aligned to FATF standards.

Sanctions screening and transaction monitoring

Real-time screening against UN, OFAC, EU, and other applicable sanctions lists. Rule-based and behavioural monitoring with regulatory reporting obligations.

Technology risk and consumer protection

Operational resilience, data protection, and cybersecurity controls. Fair treatment of clients, transparent disclosures, and complaints handling.

Canada (FINTRAC)

Registered Money Services Business M22512088. Transwap Canada. Subject to KYC, record-keeping, reporting, and compliance programme obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.

Macau
(BDO Remit)

Remittance service via BDO Remit as a regulated partner. Partner relationship, not a Transwap-held licence. Macau is served through this corridor for remittance services.

Verify our licences

Each regulator maintains a public register. Links to the MAS, FCA, HKCED, Bank Indonesia, and FINTRAC register entries are available on request.

Request compliance documentation

Compliance and relationship management teams provide documentation for institutional due diligence on request. Contact via the form below.